WeetMedia Prime Service Limited

At WeetMedia Prime Service Limited, our greatest asset is our team. We are dedicated to delivering exceptional office and commercial furniture solutions with professionalism, expertise, and customer-focused service. This policy outlines our team structure, professional standards, and commitment to service excellence.

1. Our Team

  • Design & Product Development: Our designers regularly visit global fashion and furniture hubs to capture trends and create versatile, functional, and stylish office furniture.
  • Customer Support: A dedicated team is available to assist you via email, phone, and live chat, ensuring your inquiries and issues are addressed promptly.
  • Logistics & Operations: Our logistics specialists coordinate inventory management, shipping, and delivery to ensure timely and secure receipt of all orders.
  • Quality Assurance: Each product undergoes strict quality checks before shipment to guarantee durability, safety, and customer satisfaction.

2. Our Service Commitments

  1. Prompt Communication – We respond to all inquiries within 24 hours during business days.
  2. Order Accuracy – We ensure your order is processed correctly, and any customization requests are handled with precision.
  3. After-Sales Support – Our team provides guidance on assembly, maintenance, and warranty claims to enhance your product experience.
  4. Customer-Centric Approach – We prioritize your needs, feedback, and satisfaction in all business interactions.
  5. Continuous Improvement – We regularly review and refine our services based on customer feedback and market developments.

3. Professional Standards

  • Integrity & Transparency – We communicate clearly regarding product specifications, pricing, shipping, and policies.
  • Reliability – Our team ensures consistent performance, from product design to delivery and after-sales support.
  • Collaboration – Team members work closely across departments to create seamless customer experiences.
  • Innovation – We embrace new technologies and creative solutions to offer products that meet evolving workplace demands.

4. Contact & Support

For inquiries about our team, services, or policies:

WeetMedia Prime Service Limited
📍 Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen St, Mongkok Kowloon, Hong Kong
📞 Phone: +852 94304652
✉️ Email: sunguangde0308@outlook.com